How Can We Help You?

You can submit a staffing request through our website, client portal, or by calling our office. A staffing specialist will follow up to confirm your needs.

Timelines depend on the role, location, and staffing requirements. Urgent requests are prioritized.

We offer temporary staffing, temp-to-hire, direct hire placement, and ongoing workforce support.

We provide staffing solutions, workforce support, client onboarding, workforce management, and health insurance assistance for businesses.

Clients can make payments through the secure client portal or by using the payment link provided by our billing team

Payroll questions should be directed to the payroll department. You may also call and select payroll support through our phone system.

Please contact payroll immediately with your full name, assignment location, and details about the issue.

Call the office as soon as possible and provide your full name, assignment location, scheduled shift, and reason for the absence.

Employees may access schedule and assignment information through the employee portal or by contacting operations support.

Use the password reset option on the login page. If the issue continues, contact technical support for assistance.

Yes. You may request a password reset link by calling our support line or using the portal reset option.

Contact technical support by calling +1 (470) 729- 7713 or email techsupport@primealliedworkforcellc.com and provide your name, email, device type, and a brief description of the issue. You can also submit a tech support ticket by clicking the tech support link at the bottom of the Home page.

Please contact the billing department by calling +1 (470) 729- 7713 ext 155 or email billing@primealliedworkforcellc.com for invoice questions, payment confirmation, or account balance information.

Yes. Online payments may be available through the secure client portal or payment link.

Payment options include : ACH, debit card, credit card, or other approved payment methods. We currently accept: Visa Mastercard American Express Discover

You can report a workplace issue by calling the office at +1(470) 729-7713, speaking with a manager, or submitting an incident report which you can find on in your employee portal.

Reports are handled professionally and shared only with the appropriate personnel needed to review and resolve the matter

For life-threatening emergencies, call 911 immediately. After the emergency is addressed, notify our office as soon as possible.

The timeline depends on the position, required qualifications, candidate availability, and client interview process. Prime Allied Workforce works to identify qualified candidates as efficiently as possible.

Yes. Clients review candidate profiles and choose which candidates they would like to interview before making a hiring decision.

For permanent placement, the selected candidate becomes an employee of the client company after hire.

Yes. Also background checks, drug screenings, employment verification, and credential checks may be coordinated upon client request and in accordance with applicable laws.

Prime Allied Workforce conducts post-placement follow-up to help support a smooth transition and successful placement.

Our employee support programs are workforce assistance initiatives designed to help employees overcome barriers that may impact job success, attendance, and long-term employment stability. Programs may include: transportation assistance, employee incentives, workforce readiness support, referral programs, and employee recognition initiatives.

Program availability may vary depending on: assignment status, employment status, attendance history, program eligibility, operational needs, and funding availability. Participation is not guaranteed.

Programs are subject to: operational needs, company discretion, availability, funding, and policy updates. Prime Allied Workforce LLC reserves the right to modify, suspend, or discontinue programs at any time.

The Prime Ride Assist Program is a transportation assistance initiative designed to help eligible employees reach approved work-related assignments and employment activities.

Eligible employees may receive: up to 2 complimentary rides per week. Additional rides may be available at reduced employee rates depending on program guidelines.

Approved ride purposes may include: work assignments, orientation, onboarding appointments, required training, pre-employment requirements, and emergency shift coverage.

No. Transportation assistance is limited to approved work-related activities only.

Employees will be required to submit ride requests through approved company procedures once the program officially launches. Additional details will be provided during onboarding and program rollout.

Yes. Employees may lose eligibility for: repeated no-call/no-shows, attendance violations, abuse of the program, policy violations, or misuse of transportation assistance.

No. Ride availability will depend on: scheduling, availability, operational capacity, and program guidelines.

Employees and approved participants may refer qualified candidates for open positions. If the referred candidate: is hired, successfully starts an assignment, and meets required milestones, the referring individual may qualify for an incentive.

No, however all referrals must: meet job qualifications, complete the application process, and comply with company standards.

Referral incentives may be issued after the referred employee completes required employment milestones established by the company.

This program recognizes employees who demonstrate: strong attendance, punctuality, assignment commitment, and workplace professionalism.

Incentives may include: recognition awards, preferred assignments, employee appreciation incentives, or other workforce recognition opportunities.

Eligibility may be based on: attendance history, punctuality, assignment completion, communication, and overall job performance.

This program helps candidates and employees prepare for workplace success through job-readiness support and professional development assistance.

Support may include: resume assistance, interview preparation, professionalism coaching, communication skills, workplace readiness guidance, and onboarding preparation.

No. The company may provide referrals or information regarding available community resources and workforce support services.

Resource referrals may include: transportation resources, workforce clothing programs, food assistance resources, housing support referrals, educational resources, and workforce development organizations.

Selections may be based on: professionalism, attendance, teamwork, client feedback, dependability, and workplace performance.

Recognition may include: Employee of the Month, client service recognition, safety awards, dependability recognition, and other appreciation initiatives.

Yes. Prime Allied Workforce LLC reserves the right to: modify eligibility, update policies, revise incentives, or discontinue programs at any time.

Prime Allied Workforce LLC Human Resource Department hr@primealliedworkforcellc.com www.primealliedworkforcellc.com